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July 30, 2025

Hygiene Poverty: A Hidden Crisis in Australia and New Zealand

Hygiene poverty, being unable to afford basic hygiene and cleaning essentials, is quietly affecting millions in Australia and New Zealand. According to a 2024 report from Good360, approximately four million Australians are experiencing hygiene poverty, with 3.6 million facing these challenges for the first time. Families and individuals are increasingly having to prioritise other essential needs over everyday hygiene items, exacerbating social inequalities and affecting their overall health and dignity. While organisations like Good360 play a crucial role in connecting vulnerable communities with hygiene essentials, the need remains immense, and ongoing support from businesses and individuals is essential to address this hidden crisis.

While food poverty and homelessness frequently capture public attention, hygiene poverty often remains overlooked. Yet, the lack of access to basic hygiene essentials like soap, sanitary products, toothpaste, and toilet paper can severely impact health, dignity, and social inclusion.

According to The Salvation Army, hygiene poverty can directly contribute to a cycle of social isolation and poor health outcomes. Their research highlights that hygiene poverty isn’t just about discomfort, it affects employment opportunities, school attendance, and mental wellbeing. Similarly, Auckland City Mission has noted a significant increase in requests for essential personal care items, highlighting an urgent need within communities.

In Australia, Foodbank’s 2023 Hunger Report indicated that one in five Australians reported going without essential hygiene products due to financial constraints. The report also notes that hygiene poverty disproportionately affects women and children, exacerbating social inequality.

In New Zealand, the Wellington City Mission reported an increasing number of families struggling with hygiene poverty, particularly impacting children's school attendance and participation. When children lack access to essential items such as sanitary products or even basic soap, their school attendance and performance often decline, further entrenching disadvantage.

Maintaining Hygiene Access in the Workplace Matters

One of the ways businesses can play a positive role is by maintaining clean, fully stocked washrooms through reliable, professional hygiene services. When hygiene is treated as essential, not optional, it reinforces the message that health, dignity, and wellbeing matter. From soap and sanitiser to sanitary bins and toilet tissue, providing consistent access to hygiene products supports not just your staff and visitors, but contributes to a wider culture that values care and cleanliness.

Working Together for a More Dignified Future

At Hygiene Systems, we believe that everyone deserves access to basic hygiene. That’s why we’re committed not only to supporting our customers with reliable hygiene services, but also to backing organisations that help those in need. In New Zealand, we’re proud to support the Kindness Collective, a charity working to provide essential care items, including hygiene products, to families doing it tough. Whether through charity partnerships, product donations, or simply raising awareness, we’re focused on playing our part in creating healthier, more equitable communities.

If you’d like to help, consider supporting one of these organisations:

NZ:

AU:

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Mairangi Bay School

Holly Fang - Executive Officer

We have been using Autotowels for nearly 10 years now. It has proven to be great in waste control, and the touch-free function enhances the hygiene benefits. This has been especially valuable in the current pandemic. Apart from the great products, Hygiene Systems also provides a trouble-free service.

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Animates NZ

Christine Moore - Operations

Delcia and her team continuously provide us with the high service levels we expect for our 31 retail stores nationwide, along with our recently acquired Wellington vet clinics. Their pricing is competitive and they are always willing to work with us on new products or services that may be of benefit to our business. We have no hesitation in recommending Delcia and her team to any business seeking nationwide hygiene services.

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Burnside High School

Walter Lauder - Facilities Manager

Their service has been faultless and professional.

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The Wellington City Mission

Chris Gray - GM Corporate Services

We have found they have a great range of quality products that are fairly priced. They also provide exceptional service to ensure the solution does all its supposed to without the need to ask.

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Mana Medical Centre Ltd

MaryAnne Mackenzie - Practice Manager

The initial transition was seamless with little disruption to our services in the medical centre. The ongoing service we have received from our account manager and the staff that service us on a regular basis has been excellent, prompt and professional.

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Dental Planet

Keighley

We use Hygiene Systems services in our clinics and highly recommend them to anyone. Their professional staff made installation quick and hassle-free. Communication is seamless through their Hoop247 app. Our team appreciates the consistent, quality service, products and support.

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AUT Millennium

Steven Lindsay - General Manager

They are very competitive price wise and possess a culture of excellent customer service. Hygiene Systems is always available to sort out any issues that may arise and keeps up communication lines which I find important in any relationship. I have no hesitation in highly recommending Hygiene Systems to any other hygiene user.

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Cashmere High School

Les Wilson - Property Manager

If we ever need anything extra they are always very accommodating and are always quick with a solution to our enquiries.

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Port Nicholson Medical

Andrea Dyer - Practice Manager

Hygiene Systems provide an efficient and cost effective service to our medical centre. They are really helpful and responsive to any enquiries and are a pleasure to deal with.

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Calbeni Flooring

Kim Meads

We never have problems with ordering stock as you never run out of what we need, and we appreciate this also.

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The Learning Connexion

John Davies - Maintenance Co-ordinator

The whole process has been made very simple and efficient for us from ordering, through to delivery and servicing and we are grateful to Katie and her team for all that they provide. Long may it continue.

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St Elizabeth's Anglican Church

Vanessa Sealy-Fisher

I love the equipment we had installed. It's amazing the difference it makes to the space - makes it look really clean and tidy and gives it a real lift.

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Massey University

Paul Compton

Really great service, can-do, quick and easy and they followed all our protocols - we hardly knew they were there. The housekeepers are very pleased with the improved dispensers and the general look of the bathrooms.

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