Our services
Your protection is our priority
Hygiene Systems provides customised onsite hygiene services to protect the health and safety of your staff and customers. Our nationwide team of friendly service technicians uses a fleet of over 40 vehicles on optimised routes to minimise carbon emissions and provide essential onsite assistance. We are also rolling out electric vehicles as we replace our fleet.
Equipment
We believe in providing a service that goes above and beyond your expectations. With our equipment fees, you get a comprehensive package that ensures your peace of mind and the smooth operation of your dispenser systems. Here's what's included:
Dispenser maintenance: Our dedicated team of service technicians performs regular checks to ensure that your dispensers are always in good working order.
Repairs and replacements, no extra cost: We've got you covered! Comprehensive coverage for all repairs and replacements during the agreement period is included in your monthly fee. No hidden costs or surprise bills – just worry-free service.
Monthly rental included: We understand the importance of flexibility in your budget. Our equipment fee includes the dispenser rental, making it a cost-effective and straightforward solution.
Cost-efficiency: No unexpected expenses – all your maintenance needs and the dispenser rental are covered under one monthly fee.
Peace of mind: Enjoy hassle-free operation with the assurance that repairs and replacements won't break the bank.
Hygiene guarantee: A clean and well-maintained environment promotes hygiene and leaves a positive impression.
Time savings: Let our experts handle maintenance while you focus on what matters most.
You're investing in convenience, reliability, and a partner who is committed to your satisfaction. We understand that your time and resources are valuable, so let us handle the details.
Equipment + Service
We believe in providing a service that goes above and beyond your expectations. With our full service option, which includes the equipment fee, you get a comprehensive package that ensures your peace of mind and the smooth operation of your dispenser systems. Here's what's included:
Dispenser maintenance: Our dedicated team of service technicians performs regular checks to ensure that your dispenser is always in good working order.
Repairs and replacements, no extra cost: We've got you covered! Comprehensive coverage for all repairs and replacements during the agreement period is included in your monthly fee. No hidden costs or surprise bills – just worry-free service.
Inclusive consumables: All consumables used in the servicing process are covered by the full-service fee.
Onsite refilling and cleaning: Our expert technicians handle all the onsite refilling, cleaning, and waste disposal tasks where required, ensuring your dispensers operate at peak performance. You can count on a fresh and hygienic environment every day.
Monthly equipment fee included: We understand the importance of flexibility in your budget. Our full service fee includes the dispenser rental, making it a cost-effective and straightforward solution.
Benefits of the full service fee:
Cost-efficiency: No unexpected expenses – all your servicing needs and the dispenser rental are covered under one monthly fee.Peace of mind: Enjoy hassle-free operation with the assurance that repairs and replacements won't break the bank.
Hygiene guarantee: A clean and well-maintained environment promotes hygiene and leaves a positive impression.
Time savings: Let our experts handle maintenance and refilling while you focus on what matters most.
When you choose our full service option, you're investing in convenience, reliability, and a partner who is committed to your satisfaction. We understand that your time and resources are valuable, so let us handle the details.
Service frequencies
Weekly
- High traffic Sites
- 80+ users
Monthly
- Normal traffic sites
- 20-50 users
Two Months
- Low traffic Sites
- 1-10 users
Our friendly technicians work with an online service app to maintain their service schedules and professional performance. This app connects directly through to hoop247 which notifies our customers when we are onsite.
Our customers have 24/7 online support from us. They can request a site visit from our service techs to solve any issues that may arise.
Installation
From installation to routine maintenance, we’ve got you covered.
We offer trouble-free, free installation for all equipment, including removal of any existing dispensers. Our experienced technicians and install tracking technology ensure a stress-free and easy process. After signing the agreement, our operations team will contact you to arrange a convenient installation time, allowing you to enjoy our products and services without delay.
Maintenance & upgrades
We're committed to ensuring that your hygiene equipment operates at peak performance. We provide ongoing maintenance and upgrades to ensure your equipment remains clean, efficient, and up-to-date with the latest technology and best practices.
Maintenance is included with all equipment. You can request on-site support through Hoop247 if a dispenser is not working correctly. Our professional technicians can repair or replace parts as needed. All our dispensers are made with easily replaceable components and any unusable parts will be recycled.
Washroom fixture deep cleans
Restore aesthetics and hygiene, prevent blockages and eliminate odour
Hoop Connect
Flexible and convenient online consultations
Connect with a Hygiene Consultant to see how we can reduce cost, reduce waste and improve hygiene within your workplace.
Hoop Connect not only allows you to remotely meet your hygiene consultant face-to-face, it takes you through a personalised presentation of our products and services.
FAQ
Can different products have a different service frequency?
Can soap dispensers be serviced?
What equipment cannot be serviced?
Mairangi Bay School
Holly Fang - Executive Officer
We have been using Autotowels for nearly 10 years now. It has proven to be great in waste control, and the touch-free function enhances the hygiene benefits. This has been especially valuable in the current pandemic. Apart from the great products, Hygiene Systems also provides a trouble-free service.
Animates NZ
Christine Moore - Operations
Delcia and her team continuously provide us with the high service levels we expect for our 31 retail stores nationwide, along with our recently acquired Wellington vet clinics. Their pricing is competitive and they are always willing to work with us on new products or services that may be of benefit to our business. We have no hesitation in recommending Delcia and her team to any business seeking nationwide hygiene services.
Burnside High School
Walter Lauder - Facilities Manager
Their service has been faultless and professional.
The Wellington City Mission
Chris Gray - GM Corporate Services
We have found they have a great range of quality products that are fairly priced. They also provide exceptional service to ensure the solution does all its supposed to without the need to ask.
Mana Medical Centre Ltd
MaryAnne Mackenzie - Practice Manager
The initial transition was seamless with little disruption to our services in the medical centre. The ongoing service we have received from our account manager and the staff that service us on a regular basis has been excellent, prompt and professional.
Dental Planet
Keighley
We use Hygiene Systems services in our clinics and highly recommend them to anyone. Their professional staff made installation quick and hassle-free. Communication is seamless through their Hoop247 app. Our team appreciates the consistent, quality service, products and support.
AUT Millennium
Steven Lindsay - General Manager
They are very competitive price wise and possess a culture of excellent customer service. Hygiene Systems is always available to sort out any issues that may arise and keeps up communication lines which I find important in any relationship. I have no hesitation in highly recommending Hygiene Systems to any other hygiene user.
Cashmere High School
Les Wilson - Property Manager
If we ever need anything extra they are always very accommodating and are always quick with a solution to our enquiries.
Port Nicholson Medical
Andrea Dyer - Practice Manager
Hygiene Systems provide an efficient and cost effective service to our medical centre. They are really helpful and responsive to any enquiries and are a pleasure to deal with.
Calbeni Flooring
Kim Meads
We never have problems with ordering stock as you never run out of what we need, and we appreciate this also.
The Learning Connexion
John Davies - Maintenance Co-ordinator
The whole process has been made very simple and efficient for us from ordering, through to delivery and servicing and we are grateful to Katie and her team for all that they provide. Long may it continue.
St Elizabeth's Anglican Church
Vanessa Sealy-Fisher
I love the equipment we had installed. It's amazing the difference it makes to the space - makes it look really clean and tidy and gives it a real lift.
Massey University
Paul Compton
Really great service, can-do, quick and easy and they followed all our protocols - we hardly knew they were there. The housekeepers are very pleased with the improved dispensers and the general look of the bathrooms.
