Sustainability at Hygiene Systems
At Hygiene Systems, our commitment to environmental responsibility is as strong as our focus on hygiene. We're here to protect people and the planet, delivering high-performance washroom and hygiene solutions while reducing our environmental footprint every step of the way. We embed sustainability into our core operations, product development, and service delivery, without ever compromising on hygiene standards.
Toitu carbonreduce Certified
We are proud to be officially Toitū carbonreduce certified, verifying that we measure and manage our greenhouse gas emissions in line with ISO 14064-1:2018 and Toitū Envirocare's rigorous programme standards.
Our 2024 verified carbon footprint totalled 453.37 tonnes CO₂e, spanning direct fuel use, electricity, transportation, and supply chain emissions. This certification reflects our science-based commitment to transparent emissions reduction, giving our clients confidence that sustainability claims are backed by independent audit.
FSC-Certified Paper Products
Hygiene Systems proudly supplies a full range of FSC-certified paper products, including:
- Autotowel paper towel rolls
- Jumbo toilet tissue
- Single wrapped toilet rolls
- Multifold and facial tissue options
The Forest Stewardship Council® (FSC) label guarantees that our paper comes from responsibly managed forests, protecting biodiversity, indigenous rights, and long-term sustainability.
- By choosing FSC-certified hygiene consumables, our customers are directly supporting:
- Biodiversity and ecosystem conservation
- Ethical sourcing and fair working conditions
- Sustainable harvesting practices with minimal environmental impact
A Hands-On Approach to Sustainable Operations
Every product we design and every procedure we refine is part of our mission to create smarter, greener hygiene systems.
We’ve already taken measurable steps toward reducing our environmental impact:
🌱 100% renewable energy use across NZ operations
🚚 19% drop in vehicle emissions since 2019 through smarter routing and fleet efficiency
🔌 17% reduction in electricity use, achieved through targeted energy-saving measures
♻️ 90% less plastic in select product lines through modular redesign
🛍️ Switch to compostable bin liners, preventing ~190,000 plastic bags from reaching landfill annually
We’ve transitioned to compostable bin liners for all service customers. It's a simple yet powerful step towards reducing single-use plastics.
Smarter Logistics, Cleaner Fleet
We are expanding our electric vehicle (EV) fleet with four new EVs, three in Auckland and one in Christchurch, to help further cut emissions from service and deliveries routes.
Combined with reduced service frequencies (thanks to smarter dispenser technology), our logistics operation is becoming more efficient and less carbon-intensive.
Circular Design & Responsible Products
Our in-house design team develops products with circularity and low environmental impact in mind:
- Modular equipment with replaceable components to reduce landfill
- Autotowel dispensers that cut paper waste by up to 40%
- Green design initiatives that minimise material use and support recycling
- Transition to rechargeable batteries for key units underway
These innovations are shaping a cleaner, more sustainable hygiene industry — and setting new standards along the way.
Our hoop247 platform makes hygiene management seamless,from online ordering to service logs, reducing paperwork and supporting a low-waste digital-first approach.
From cardboard packaging to washroom consumables, we prioritise responsible recycling and disposal wherever possible. All operational waste is assessed for reuse or recycling, and we continuously explore new waste minimisation opportunities.
Sustainable Sanitary Waste Disposal
Our Femcare bin system offers an environmentally friendly approach to sanitary waste. Featuring P-Max® antimicrobial granules, each bin actively neutralises viruses and odours without harmful chemicals.
Double dosing extends service intervals, reducing both emissions and water use from cleaning, and we were the first NZ hygiene provider to offer in-cubicle cleaning, saving millions of litres of water annually.
Empowering People & Promoting Wellbeing
Our high-quality hygiene products and services are designed to safeguard health, dignity, and wellbeing, for every person, in every environment we serve.
Through customer education, innovative partnerships, and accessible pricing, our dedicated hygiene consultants help organisations achieve their sustainability goals without sacrificing hygiene outcomes.
hoop247
manage your orders & on-site support, online, anytime.
Our online hygiene management platform, hoop247 enables you to place orders, request support, or view health and safety documentation 24 hours a day, 7 days a week, all-year-round.
Mairangi Bay School
Holly Fang - Executive Officer
We have been using Autotowels for nearly 10 years now. It has proven to be great in waste control, and the touch-free function enhances the hygiene benefits. This has been especially valuable in the current pandemic. Apart from the great products, Hygiene Systems also provides a trouble-free service.
Animates NZ
Christine Moore - Operations
Delcia and her team continuously provide us with the high service levels we expect for our 31 retail stores nationwide, along with our recently acquired Wellington vet clinics. Their pricing is competitive and they are always willing to work with us on new products or services that may be of benefit to our business. We have no hesitation in recommending Delcia and her team to any business seeking nationwide hygiene services.
Burnside High School
Walter Lauder - Facilities Manager
Their service has been faultless and professional.
The Wellington City Mission
Chris Gray - GM Corporate Services
We have found they have a great range of quality products that are fairly priced. They also provide exceptional service to ensure the solution does all its supposed to without the need to ask.
Mana Medical Centre Ltd
MaryAnne Mackenzie - Practice Manager
The initial transition was seamless with little disruption to our services in the medical centre. The ongoing service we have received from our account manager and the staff that service us on a regular basis has been excellent, prompt and professional.
Dental Planet
Keighley
We use Hygiene Systems services in our clinics and highly recommend them to anyone. Their professional staff made installation quick and hassle-free. Communication is seamless through their Hoop247 app. Our team appreciates the consistent, quality service, products and support.
AUT Millennium
Steven Lindsay - General Manager
They are very competitive price wise and possess a culture of excellent customer service. Hygiene Systems is always available to sort out any issues that may arise and keeps up communication lines which I find important in any relationship. I have no hesitation in highly recommending Hygiene Systems to any other hygiene user.
Cashmere High School
Les Wilson - Property Manager
If we ever need anything extra they are always very accommodating and are always quick with a solution to our enquiries.
Port Nicholson Medical
Andrea Dyer - Practice Manager
Hygiene Systems provide an efficient and cost effective service to our medical centre. They are really helpful and responsive to any enquiries and are a pleasure to deal with.
Calbeni Flooring
Kim Meads
We never have problems with ordering stock as you never run out of what we need, and we appreciate this also.
The Learning Connexion
John Davies - Maintenance Co-ordinator
The whole process has been made very simple and efficient for us from ordering, through to delivery and servicing and we are grateful to Katie and her team for all that they provide. Long may it continue.
St Elizabeth's Anglican Church
Vanessa Sealy-Fisher
I love the equipment we had installed. It's amazing the difference it makes to the space - makes it look really clean and tidy and gives it a real lift.
Massey University
Paul Compton
Really great service, can-do, quick and easy and they followed all our protocols - we hardly knew they were there. The housekeepers are very pleased with the improved dispensers and the general look of the bathrooms.
