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The Key to Strong Supply Chains: Accessibility, Communication, and Transparency
The Key to Strong Supply Chains; Accessibility, Communication and Transparency.
Supply chains can be complex and difficult to manage. Simplifying the process and ensuring accessibility and transparency is the key to developing quality, sustainable and cost effective products and services. At hygiene systems we have strong relationships with our suppliers ensuring that we go the extra mile to get the best outcomes for our customers. Having comprehensive access across our entire supply chain places us in a unique position to make changes and enhance our products whenever necessary. For instance, during a recent life cycle analysis of our paper products, we identified the opportunity to swap out the dye used in our paper. This change allows our products to be 100% compostable, aligning with our sustainability goals and reducing our environmental footprint.
Our in-house designers maintain a direct and open relationship with our manufacturers, enabling us to design our dispensers down to the last screw. This close collaboration allows us to tailor the functionality of our designs to meet consumer feedback. One notable example is our antimicrobial easy-tear teeth, a unique feature that facilitates easy tearing of toilet tissue. This innovation helps prevent overconsumption and reduces customer frustration.
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Another example of our innovative approach is our most recent product development, Flocare. Recognizing the need for a dispenser that offers free menstrual products in the workplace, we developed an accessible and discreet solution. The open and connected nature of our supply chain allowed us to complete this project efficiently and at a low cost, ensuring that we meet the needs of our consumers while maintaining economic viability.
Accessibility is key to achieving sustainability goals. Our open lines of communication enable us to easily convey our goals, objectives, and expectations. Developing a Supplier code of conduct can help guide supplier behaviors and efforts to align with your own goals. We work closely with our suppliers to ensure they are developing and progressing in line with our timelines, fostering a collaborative environment that drives continuous improvement.
Additionally we are a supplier ourselves and work alongside our customers to ensure that we are helping them to achieve their goals whether it be cutting costs or improving sustainability outcomes. With a growing trend towards environmentally friendly and socially responsible products, we are getting ahead of the curve by continuously adapting and reviewing our products and procedures to have the best sustainability outcomes.
Control over our supply chain also enhances our resilience during turbulent and unpredictable times. During the pandemic, our increased supply chain visibility and certainty enabled us to maintain our trusted and reliable services. This ensured that critical hygiene supplies reached our customers without interruption, demonstrating our commitment to reliability even in challenging circumstances.
By leveraging our supply chain access, fostering strong relationships with manufacturers, and maintaining open communication, we continue to innovate and improve our products. These efforts not only enhance customer satisfaction but also contribute to our overarching goals of sustainability, resilience and community wellbeing.