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July 8, 2025

Paper Towels vs Hand Dryers: The Real Cost of Hand Dryers

Hand dryers may seem like a cost-effective solution at first glance, but when you consider installation, electricity, maintenance, hygiene risks, and servicing, the story changes. Here's an honest look at the true costs, and how Autotowel compares.

  1. Upfront & Installation Costs

  • Hand Dryers: Most models cost between NZD 600–2,000 plus installation, which typically requires an electrician. This upfront capital expense can be significant for businesses.
  • Autotowel: Provided on a simple monthly service fee, with no upfront cost and no installation charges.

  1. Running Costs: Electricity vs Paper

  • Hand Dryers: Run on mains electricity, consuming power with every use. In high-use environments, this adds up to hundreds of dollars per year.
  • Autotowel: Uses a low-power-consumption, battery-powered internal mechanism, consuming minimal energy for motion-activated dispensing.

Paper towel systems (including Autotowel) require regular towel replenishment, but in most cases, the customer manages this themselves, giving full control over supply and cost.

  1. Servicing & Maintenance: Hidden Costs of Hand Dryers

  • Hand Dryers: Require ongoing servicing to function correctly and hygienically. Many hand dryers draw in moist, dirty air, creating a perfect breeding ground for bacteria inside vents, filters, and heating elements and filters (where fitted) need replacing. These areas are often overlooked in routine cleaning, leaving hidden grime and odour to build up.
  • Servicing hand dryers often involves specialist knowledge or costly technician callouts, which are frequently overlooked until something fails or smells.
  • Autotowel: Features a sealed internal mechanism with no grime traps and no specialist maintenance required. Basic cleaning and towel refills are all that’s needed, and with the sealed internal mechanism, it runs reliably - no technical callouts or costly repairs.

  1. Hygiene & Safety Impacts

Hand dryers can bring hidden costs in the form of:
  • Bacteria spread: Research shows air dryers increase bacteria on hands and in the air, and can even spread particles from toilet plumes over several metres.
  • Wet floors: Users often leave with damp hands, contributing to water pooling—a potential slip hazard.

Paper Towels (Autotowel):

  • Physically removes bacteria through absorption, not air movement.
  • Encourages thorough drying, reducing moisture transfer to floors and door handles.
  • Supports a cleaner, safer environment for all washroom users.

  1. Cost Comparison Over Time: The Bigger Picture

At first glance, hand dryers may appear to offer long-term savings, but when you take a closer look at the full picture over several years, their costs quickly add up.

Hand dryers involve a significant upfront investment, often running into the thousands once you include the unit cost and electrical installation. On top of that, there are ongoing electricity costs, with every use adding to your power bill. Servicing and maintenance can also become expensive, particularly if filters need replacing or internal parts fail. What’s more, many hand dryers don’t receive the regular cleaning or servicing they require, which can lead to hygiene issues, foul odours, and costly callouts when things go wrong.

In contrast, Autotowel operates on a low, predictable monthly service fee with no installation costs. Its low-power battery operation means no impact on your electricity bill, and because there’s no complex machinery to service, ongoing maintenance is minimal. While the customer is responsible for replenishing paper towels, this offers full control over costs and supply levels without any hidden surprises.

When you weigh it all up, the upfront costs, power consumption, servicing, and hygiene risks, Autotowel offers a clearer, more manageable long-term solution for keeping washrooms clean, dry, and welcoming.

✅ Why Choose Autotowel?

  • No upfront investment or installation hassle
  • Low power use with no reliance on mains electricity
  • Hygienic, sealed design that’s easy to clean
  • Controlled paper use for reduced waste
  • Simple monthly fee and customer-managed supply

When you factor in both financial and hygiene costs, Autotowel offers a smarter, safer solution for busy workplaces, schools, healthcare, and hospitality.

👉 Learn more about Autotowel

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Reduce paper consumption by up to 40% with single-controlled sheet dispensing.

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Mairangi Bay School

Holly Fang - Executive Officer

We have been using Autotowels for nearly 10 years now. It has proven to be great in waste control, and the touch-free function enhances the hygiene benefits. This has been especially valuable in the current pandemic. Apart from the great products, Hygiene Systems also provides a trouble-free service.

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Animates NZ

Christine Moore - Operations

Delcia and her team continuously provide us with the high service levels we expect for our 31 retail stores nationwide, along with our recently acquired Wellington vet clinics. Their pricing is competitive and they are always willing to work with us on new products or services that may be of benefit to our business. We have no hesitation in recommending Delcia and her team to any business seeking nationwide hygiene services.

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Burnside High School

Walter Lauder - Facilities Manager

Their service has been faultless and professional.

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The Wellington City Mission

Chris Gray - GM Corporate Services

We have found they have a great range of quality products that are fairly priced. They also provide exceptional service to ensure the solution does all its supposed to without the need to ask.

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Mana Medical Centre Ltd

MaryAnne Mackenzie - Practice Manager

The initial transition was seamless with little disruption to our services in the medical centre. The ongoing service we have received from our account manager and the staff that service us on a regular basis has been excellent, prompt and professional.

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Dental Planet

Keighley

We use Hygiene Systems services in our clinics and highly recommend them to anyone. Their professional staff made installation quick and hassle-free. Communication is seamless through their Hoop247 app. Our team appreciates the consistent, quality service, products and support.

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AUT Millennium

Steven Lindsay - General Manager

They are very competitive price wise and possess a culture of excellent customer service. Hygiene Systems is always available to sort out any issues that may arise and keeps up communication lines which I find important in any relationship. I have no hesitation in highly recommending Hygiene Systems to any other hygiene user.

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Cashmere High School

Les Wilson - Property Manager

If we ever need anything extra they are always very accommodating and are always quick with a solution to our enquiries.

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Port Nicholson Medical

Andrea Dyer - Practice Manager

Hygiene Systems provide an efficient and cost effective service to our medical centre. They are really helpful and responsive to any enquiries and are a pleasure to deal with.

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Calbeni Flooring

Kim Meads

We never have problems with ordering stock as you never run out of what we need, and we appreciate this also.

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The Learning Connexion

John Davies - Maintenance Co-ordinator

The whole process has been made very simple and efficient for us from ordering, through to delivery and servicing and we are grateful to Katie and her team for all that they provide. Long may it continue.

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St Elizabeth's Anglican Church

Vanessa Sealy-Fisher

I love the equipment we had installed. It's amazing the difference it makes to the space - makes it look really clean and tidy and gives it a real lift.

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Massey University

Paul Compton

Really great service, can-do, quick and easy and they followed all our protocols - we hardly knew they were there. The housekeepers are very pleased with the improved dispensers and the general look of the bathrooms.

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